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Call Centers Job Experiences

Do you love talking to people? Does helping people and delivering quality customer service make you happy? If so, we have a real opportunity for you to shine at Macy’s Credit and Customer Services! At our call centers, we take great pride in making the shopping experience for all our credit card customers memorable and magical.

With a casual culture and an atmosphere that’s high-energy yet relaxed, our call center teams have a huge impact on holiday results (the most important time of the year for retail) and other major initiatives that drive business success.  It takes a great team to make it happen, and we go out of our way to build strong teams that enjoy working together to make a difference.

Click on the map to see Macy’s call center locations across the U.S.

Call Centers

Call Centers Locations

Our call centers are located in Mason, Ohio; Tempe, Arizona; and Clearwater, Florida.