• Home »
  • Job Description

Posted Dec 18, 2018

Macy’s Herald Square, New York, NY: Assistant Visual Manager


New York, NY


Herald Square


Stores » Sales/Retail



Requisition ID


Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you’ll do just that, bringing the Magic of Macy’s to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service. ... More »

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!


As an Assistant Visual Manager at destination Herald Square, Macy’s flagship location, you will support My Macy's by assisting the Visual Manager with creative merchandise presentations, seasonal fashion trend statements, three-dimensional visual presentations, promotional events, Company shop concepts and prototypes. 

Key Accountabilities:
  • Analyze merchandising reports to review business results and take appropriate action to capitalize on business strengths and impact deficiencies; partner with Visual Manager to execute
  • Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process
  • Ensure accuracy of promotional presentation, merchandise placement of key items and seasonal fashion trend statements and sales and event set-up
  • Communicate all merchandising directives to store team
  • Assist with merchandise placement and sales promotion set up
  • Coordinate selling floor fixture/merchandise moves with Merchandise Team Manager
  • Ensure key items and seasonal fashion trend statements are accurately displayed within Company guidelines
  • Establish high level of shortage awareness and effectiveness; work with Visual Manager to ensure that all policies and procedures are thoroughly understood by team
  • In Partnership with Visual Manager, train store management and visual and support teams on merchandising standards, proper fixture utilization and techniques
  • Role model exemplary service, lead visual team to provide an outstanding shopping experience
  • Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment through maintaining accessibility standards
  • Clearly communicate Company, store, and departmental objectives to visual team
  • Assist with the recruitment and selection of qualified visual Associates
  • Create a positive, inclusive work environment focusing on internal and external customer service and safety
  • Partner with Visual Manager to address Associate concerns in a reasonable and fair manner consistent with the values expected by the Company
  • Advise and Provide input in to performance evaluations, ensuring Associates participate in the development of individual performance improvement plans
  • Make recommendations to Visual Manager on Associate promotion, advancement, talent development and termination
Skills Summary:
  • A minimum of 1-3 years of visual merchandising and display experience
  • Current knowledge of Ready-to-wear, Men's and Home fashions
  • Art, design or creative background
  • Talent for selling floor creative merchandising
  • Ability to create three-dimensional visual merchandising displays
  • Strong organizational, planning, prioritizing, interpersonal, communication and leadership skills
  • Ability to work with all levels of store management
  • Strong customer service orientation

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.