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Signing Associate

The Signing Associate is responsible for providing a great shopping experience, and driving sales and profit through customer service and accurate signing. Duties include the set-up and removal of signs for promotional events/sales, ringing POS transactions and other duties as needed.

ESSENTIAL FUNCTIONS

  • Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority
  • Service the customer in a helpful and friendly manner including POS transactions, credit and Plenti enrollment, and helping her to find what she is looking for
  • Collaborate with Managers, Leads and Associates throughout the store to deliver a clean, neat and easy-to-shop store environment; maintain sales floor and fitting room recovery standards to include checking fitting room stalls, sorting merchandise and ensuring merchandise is worked back to sales floor immediately as time permits
  • Support Omni Channel initiatives
  • Perform all functions in an efficient manner; flex between tasks as directed by Supervisor
  • Participate in the physical inventory process and ensure that shortage prevention initiatives are executed
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Regular, dependable attendance and punctuality
  • Collaborate with peers to coordinate signing needs with other tasks (pricing, merchandising, etc.) 
  • Execute signing in a timely and accurate manner to include organization, maintenance and accountability of sign shop and sign carts (sign libraries, toppers, headers, holders), sign set-up and removal based on RF Handheld and Up/Down tools, random sign audits to ensure selling price is correctly reflected on the signs, communication on signing issues (pricing errors, advertising errors, ticketing errors, missing signs) to supervisor
  • Assist in other tasks as needed (merchandising, pricing, replenishment, fulfillment, RFID, receiving, reverse logistics)

QUALIFICATIONS

Education/Experience

  • No specific educational accomplishments are necessary. 
  • Previous experience in a support role is preferred.

Communication Skills

  • Excellent written and verbal communication skills. 
  • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.  

Mathematical Skills

  • Basic math functions such as addition, subtraction, multiplication, and division. 
  • Able to use a calculator. 

Reasoning Ability

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands

  • This position involves constant moving and standing. 
  • Involves standing for at least two consecutive hours. 
  • Involves lifting at least 30 lbs. 
  • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. 
  • May involve reaching above eye level.
  • Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills

  • Ability to collaborate and function as a member of a team. 
  • Must possess a strong sense of urgency.
  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9.