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Seasonal Security Guard:

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As a Loss Prevention Seasonal Security Guard, you will be an integral part of bringing the magic of Macy's to life.  Seasonal Seasonal Security Guard  work as part of a team to meet department and store objectives, and your individual responsibilities will include deterring theft and maintaining a safe business environment.   Seasonal  Security Guard will have work schedules that can flex and may include working early mornings, late evenings, weekends, and holidays

ESSENTIAL FUNCTIONS:

  • Visually monitor customer traffic entering and exiting the store
  • Communicate suspicious activity to Loss Prevention
  • Provide exceptional customer service by ensuring that customers do not leave with a security tag on their purchases 
  • May perform audit functions in high shortage areas 
  • Promptly prepare professional and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Loss Prevention Manager 
  • Have knowledge of and maintain strict compliance with company policies
  • Must be able to work Thanksgiving Day (11/27), the day after Thanksgiving (11/28), Saturday after Thanksgiving (11/29) and December 14th  thru December 24th  
  • Perform other duties as assigned
  • Regular, dependable attendance and punctuality

 

Education/Experience - High School degree or equivalent. Complete all Seasonal Security training requirements Prior retail loss prevention experience preferred but not required. 

Communication Skills - Ability to read, write, and interpret instructional documents such as reports and procedure manuals. Excellent written and verbal communication skills. 

Mathematical Skills - Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability - Ability to adapt to possible stressful and hostile situations. Ability to remain calm under pressure and exhibit good judgment

Physical Demands - This position involves regular walking, standing, hearing, and talking. Extended periods of standing are also involved. Some kneeling, stooping, crouching, or crawling may be involved. Ability to move and/or lift at least 30 lbs. Specific vision abilities involved include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other skills - Ability to interact with customers positively and in a friendly and accommodating manner.  Ability to collaborate and function as a member of a team.. Must possess a strong sense of urgency. Diplay consistent good judgement and decsision making skills. 

Work Hours - Flexible with scheduling and available to work retail hours, which may include early morning, day, late evening, weekends, holidays, and major sales events based on department and store/company needs.

Work schedules may begin with minimal hours and will increase throughout the holiday season.  

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.