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Macy's, Inc. understands you need good information and continuous education to achieve high levels of performance in your job - and to advance to the next levels of responsibility as part of a successful team. Experience has proven that well-educated, motivated employees do better work and achieve success for themselves, for their teams, and for the organization as a whole.
We see learning and development as an investment in your future and ours. In fact, across Macy's, Inc., we believe so firmly in "Growing People Who Grow the Business" that we've trademarked the phrase.
From the moment you walk in our door as a new employee, you will be exposed to continuous opportunities for learning and development. The process of cultivating skills and leadership continues all the way up to, and through, senior management positions - an important component of our philosophy of promoting from within our organization.
Nobody in the retailing industry provides training in as great a depth as Macy's, Inc., and as consistently for individuals in all positions across the company. We believe this helps make us an employer of choice in the highly competitive world of retailing. In fact, Macy's, Inc. has been recognized by Training magazine in its Top 100 ranking of organizations that excel at developing human capital.
Training here not only takes the form of one-on-one coaching and on-the-job instruction, but it also includes more than 100 courses taught in classrooms and via distance or computer-based learning. All supervisors and managers are actively involved in the ongoing training of their teams and are evaluated on their success in improving the knowledge and education of every employee.
The Leadership Institute, which provides formal education and development for the organization's top 1,200 executives, has emerged as retailing's most successful tool for professional growth at the middle- and senior-management levels. It has been named an "American Express Retail Best Practice" by American Express and the National Retail Federation and continues to improve each year with new techniques and programs.
Below is some basic information about learning and development activities across Macy's, Inc. Other, more specific programs are conducted by each division of the company.
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